Refund policy

Shipping Policy for The Vertex Goods

We are committed to delivering your workspace essentials as efficiently as possible.

Processing Time All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Estimates We offer free shipping on all orders to the United States.

Delivery Estimates Once your order has shipped, you can expect delivery within 4–7 business days. Please note that these are estimates and can vary based on your location and carrier performance.

International Shipping We currently focus our shipping services on the United States.

How do I check the status of my order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

 

Refunds, returns, and exchanges Please refer to our Refund Policy for detailed information regarding returns and exchanges.

If you have any further questions, please don't hesitate to contact us at support@thevertexgoods.com.